When a Simple Window Replacement Became a Homeowner’s Worst Nightmare
No homeowner should feel powerless against a billion dollar corporation
like West Shore Home
Because homeowners deserve better
The Story of Fedele v. West Shore Home
When a Simple Window Replacement Became a Homeowner’s Worst Nightmare
Most homeowners trust that when they hire a national home-improvement company, the job will be done safely, professionally, and with respect for their home. That trust is the foundation of the entire home-services industry.But my that trust was shattered.
What began as a straightforward window replacement project by West Shore Home spiraled into a cascade of damage, unsafe conditions (mass fiberglass particulate contamination), and costly repairs—turning her home into a construction disaster zone and her life into a battle for accountability.
When West Shore Home refused to take responsibility, the only path forward was legal action.
Fedele v. West Shore Home is more than one homeowner’s lawsuit— it is a stand against corporate carelessness, poor workmanship, and disregard for consumer rights.
This case raises important questions:
- How can homeowners protect themselves from negligent contractors?
- What happens when a national brand fails to uphold basic standards of practice?
- Why should any homeowner be left paying for damage a contractor caused?
- How is big insurance standing in the way companies doing the right thing?
Why This Story Matters
If it happened once, it can happen again. My story is a warning to consumers across the country: even well-marketed, fast-growing home-improvement companies can create catastrophic outcomes when training, oversight, and quality control are lacking.
By sharing this experience publicly, this website seeks to:
- Expose harmful business practices
- Educate homeowners about their rights
- Help others avoid similar devastation
- Shine light on what really happened behind the glossy advertising
A Voice for Homeowners Who’ve Been Hurt
No homeowner should feel powerless against a giant corporation. No family should watch their home—often their biggest investment—become collateral damage from sloppy work. And no company should be allowed to walk away from the harm they caused.
The story of Fedele v. West Shore Home exists so that others can learn, prepare, and protect themselves—before they sign a contract, before damage is done, and before they find themselves fighting for the truth.
Learn More. Stay Informed. Protect Your Home.
Explore the full story, photos, documentation, and legal filings.
See what really happened—and why it matters.
Because homeowners deserve better. And because the truth should never stay hidden.